As product managers, we regularly interact with a variety of internal and external stakeholders, making strong communication skills essential. Even the best roadmap, a well-thought-out launch plan, or a seemingly straightforward business case can fall short if we’re not focused on effectively “getting the message across” and bringing our colleagues on board.
In the day-to-day, we often underestimate how much effort is needed to address each stakeholder’s unique interests—sometimes running into predictable obstacles we could have avoided. Effective communication is key to rallying others to our side, overcoming resistance, and achieving our goals efficiently. It’s crucial to our credibility and confidence as product managers.
In this 45-minute webinar, we’ll share communication strategies and tactics to help you reach your goals with greater ease. We’ll also provide practical tips and tricks to help you navigate communication challenges and make quicker progress.
Key topics covered in this webinar include:
- Why facts, figures, and data alone aren’t enough
- Common communication pitfalls
- Clarity, consistency, and accuracy: the 3 pillars of credibility
- Stakeholder management: understanding others’ perspectives
- Handling escalations: best practices for challenging situations
- Communication tips for all PM situations
You’ll also get a helpful infographic summarizing the 10 most important communication tips to keep at hand.
Date and time:
Wednesday 11 December 2024: 12:00 UK / 13:00 CET / 07:00 EST / 04:00 PST
About Thomas Moder:
Thomas, a trained mathematician, began his career in software development for speech recognition systems. Early on, he recognized his passion for customer-facing roles, leading him into a long-standing career in product management and marketing. Since 2019, Thomas has partnered with Jan Harste to build the German-language Product Focus offerings, leading numerous training and coaching sessions. A long-time fan of Product Focus’s English-language resources, he was eager to contribute his expertise to Europe’s top provider of product management training.
To stay connected with practical applications, Thomas also works as a product manager in automotive software. With over 20 years of experience in product management across the automotive (BMW, Continental, Harman, Nuance Communications), consumer electronics (NOKIA), and lighting (ZUMTOBEL) sectors, he has influenced many successful software, hardware, and service products.
Outside work, Thomas enjoys biking Alpine passes, strategizing on the tennis court, and running an e-commerce store. He also reads extensively on politics and economics.